Billing periods

A billing period is the time window over which your usage is measured and billed. The evroc Console shows your spend for the current billing period by default, and lets you compare it with previous periods.

How billing periods work

  • Each billing period covers a fixed interval of one calendar month, based on UTC+1 in the summer and UTC+2 in the winter.
  • Your usage data is aggregated within each period — the Console shows total cost and usage broken down by product family.
  • You can switch between billing periods on the Usage page to view historical spend.

Viewing a different billing period

On the Usage page (https://cloud.evroc.com/billing), use the billing period selector to choose a different period. The cost breakdown updates to show the selected period's data.

Billing period boundaries

Usage is attributed to the period in which the resource was consumed. If you run a VM across a period boundary, the usage is split between the two periods based on when it occurred.

Billing and usage data accuracy and latency

Billing and usage data is processed in near real-time, but some usage may take up to 15 minutes to register in the billing systems.

Some billing and pricing models apply stepped, tiered, or otherwise discounted pricing that is only calculated at the end of a billing period. Your invoice remains the source of truth for the fees you are charged, while usage data can be used to validate the quantities that contributed to your fee calculation.

Receiving your receipt / invoice

Your receipt / invoice will be sent to the email address of the administrator account that was used to establish your organization. If you would like to change this recipient, please reach out to our support team.

If you require copies of historical receipts / invoices, please reach out to our support team.